StatusReason
Reason for the current account status. See statusNote for free-form details.
BANK_OWNERSHIP_CERT_REQUIRED- Bank account ownership certificate required.REAL_HOLDERS_DOCS- Beneficial-owner documents required.NON_COMMERCIAL_COMPANY_DOCS- Non-commercial company documents required.NON_COMPLIANT_WEBSITE- Website does not meet requirements.OTHER_COMPANY_WEBSITE- Website belongs to a different company.HIGH_RISK_GOODS- Products fall in a high-risk category.JOINT_OWNERSHIP- Joint ownership; additional documents required.REPEAT_ONBOARDING- A previous onboarding attempt exists for this business.CBD_PRODUCTS- Sells CBD products.ID_VERIFICATION_REQUIRED- Identity verification required.CENSUS_CERT_REQUIRED- Census/registry certificate required.INCOMPLETE_DOCS- Required documents were not provided.NOT_COMPLIANT_BUSINESS- Business does not comply with MONEI's policies.RESTRICTED_CATEGORY- Business operates in a restricted category.UPDATE_BILLING_INFO- Billing information needs to be updated.SUSPICIOUS_ACTIVITY- Suspicious activity detected.CUSTOMER_COMPLAINTS- Customer complaints threshold exceeded.CHARGEBACKS- Chargeback threshold exceeded.CUSTOMER_REQUEST- Closure or change requested by the merchant.DOMAIN_MISMATCH- Website domain does not match the registered business.OTHER- Other reason; seestatusNote.
enum StatusReason {
BANK_OWNERSHIP_CERT_REQUIRED
REAL_HOLDERS_DOCS
NON_COMMERCIAL_COMPANY_DOCS
NON_COMPLIANT_WEBSITE
OTHER_COMPANY_WEBSITE
HIGH_RISK_GOODS
JOINT_OWNERSHIP
REPEAT_ONBOARDING
CBD_PRODUCTS
ID_VERIFICATION_REQUIRED
CENSUS_CERT_REQUIRED
INCOMPLETE_DOCS
NOT_COMPLIANT_BUSINESS
RESTRICTED_CATEGORY
UPDATE_BILLING_INFO
SUSPICIOUS_ACTIVITY
CUSTOMER_COMPLAINTS
CHARGEBACKS
CUSTOMER_REQUEST
DOMAIN_MISMATCH
OTHER
}
Values
StatusReason.BANK_OWNERSHIP_CERT_REQUIRED
StatusReason.REAL_HOLDERS_DOCS
StatusReason.NON_COMMERCIAL_COMPANY_DOCS
StatusReason.NON_COMPLIANT_WEBSITE
StatusReason.OTHER_COMPANY_WEBSITE
StatusReason.HIGH_RISK_GOODS
StatusReason.JOINT_OWNERSHIP
StatusReason.REPEAT_ONBOARDING
StatusReason.CBD_PRODUCTS
StatusReason.ID_VERIFICATION_REQUIRED
StatusReason.CENSUS_CERT_REQUIRED
StatusReason.INCOMPLETE_DOCS
StatusReason.NOT_COMPLIANT_BUSINESS
StatusReason.RESTRICTED_CATEGORY
StatusReason.UPDATE_BILLING_INFO
StatusReason.SUSPICIOUS_ACTIVITY
StatusReason.CUSTOMER_COMPLAINTS
StatusReason.CHARGEBACKS
StatusReason.CUSTOMER_REQUEST
StatusReason.DOMAIN_MISMATCH
StatusReason.OTHER
Member Of
Account object