# StatusReason

Reason for the current account `status`. See `statusNote` for free-form details.

* `BANK_OWNERSHIP_CERT_REQUIRED` - Bank account ownership certificate required.
* `REAL_HOLDERS_DOCS` - Beneficial-owner documents required.
* `NON_COMMERCIAL_COMPANY_DOCS` - Non-commercial company documents required.
* `NON_COMPLIANT_WEBSITE` - Website does not meet requirements.
* `OTHER_COMPANY_WEBSITE` - Website belongs to a different company.
* `HIGH_RISK_GOODS` - Products fall in a high-risk category.
* `JOINT_OWNERSHIP` - Joint ownership; additional documents required.
* `REPEAT_ONBOARDING` - A previous onboarding attempt exists for this business.
* `CBD_PRODUCTS` - Sells CBD products.
* `ID_VERIFICATION_REQUIRED` - Identity verification required.
* `CENSUS_CERT_REQUIRED` - Census/registry certificate required.
* `INCOMPLETE_DOCS` - Required documents were not provided.
* `NOT_COMPLIANT_BUSINESS` - Business does not comply with MONEI's policies.
* `RESTRICTED_CATEGORY` - Business operates in a restricted category.
* `UPDATE_BILLING_INFO` - Billing information needs to be updated.
* `SUSPICIOUS_ACTIVITY` - Suspicious activity detected.
* `CUSTOMER_COMPLAINTS` - Customer complaints threshold exceeded.
* `CHARGEBACKS` - Chargeback threshold exceeded.
* `CUSTOMER_REQUEST` - Closure or change requested by the merchant.
* `DOMAIN_MISMATCH` - Website domain does not match the registered business.
* `OTHER` - Other reason; see `statusNote`.

```
enum StatusReason {

  BANK_OWNERSHIP_CERT_REQUIRED

  REAL_HOLDERS_DOCS

  NON_COMMERCIAL_COMPANY_DOCS

  NON_COMPLIANT_WEBSITE

  OTHER_COMPANY_WEBSITE

  HIGH_RISK_GOODS

  JOINT_OWNERSHIP

  REPEAT_ONBOARDING

  CBD_PRODUCTS

  ID_VERIFICATION_REQUIRED

  CENSUS_CERT_REQUIRED

  INCOMPLETE_DOCS

  NOT_COMPLIANT_BUSINESS

  RESTRICTED_CATEGORY

  UPDATE_BILLING_INFO

  SUSPICIOUS_ACTIVITY

  CUSTOMER_COMPLAINTS

  CHARGEBACKS

  CUSTOMER_REQUEST

  DOMAIN_MISMATCH

  OTHER

}
```

### Values[​](#values "Enlace directo al Values")

#### [`StatusReason.BANK_OWNERSHIP_CERT_REQUIRED`](#bank-ownership-cert-required)[​](#bank-ownership-cert-required "Enlace directo al bank-ownership-cert-required")

#### [`StatusReason.REAL_HOLDERS_DOCS`](#real-holders-docs)[​](#real-holders-docs "Enlace directo al real-holders-docs")

#### [`StatusReason.NON_COMMERCIAL_COMPANY_DOCS`](#non-commercial-company-docs)[​](#non-commercial-company-docs "Enlace directo al non-commercial-company-docs")

#### [`StatusReason.NON_COMPLIANT_WEBSITE`](#non-compliant-website)[​](#non-compliant-website "Enlace directo al non-compliant-website")

#### [`StatusReason.OTHER_COMPANY_WEBSITE`](#other-company-website)[​](#other-company-website "Enlace directo al other-company-website")

#### [`StatusReason.HIGH_RISK_GOODS`](#high-risk-goods)[​](#high-risk-goods "Enlace directo al high-risk-goods")

#### [`StatusReason.JOINT_OWNERSHIP`](#joint-ownership)[​](#joint-ownership "Enlace directo al joint-ownership")

#### [`StatusReason.REPEAT_ONBOARDING`](#repeat-onboarding)[​](#repeat-onboarding "Enlace directo al repeat-onboarding")

#### [`StatusReason.CBD_PRODUCTS`](#cbd-products)[​](#cbd-products "Enlace directo al cbd-products")

#### [`StatusReason.ID_VERIFICATION_REQUIRED`](#id-verification-required)[​](#id-verification-required "Enlace directo al id-verification-required")

#### [`StatusReason.CENSUS_CERT_REQUIRED`](#census-cert-required)[​](#census-cert-required "Enlace directo al census-cert-required")

#### [`StatusReason.INCOMPLETE_DOCS`](#incomplete-docs)[​](#incomplete-docs "Enlace directo al incomplete-docs")

#### [`StatusReason.NOT_COMPLIANT_BUSINESS`](#not-compliant-business)[​](#not-compliant-business "Enlace directo al not-compliant-business")

#### [`StatusReason.RESTRICTED_CATEGORY`](#restricted-category)[​](#restricted-category "Enlace directo al restricted-category")

#### [`StatusReason.UPDATE_BILLING_INFO`](#update-billing-info)[​](#update-billing-info "Enlace directo al update-billing-info")

#### [`StatusReason.SUSPICIOUS_ACTIVITY`](#suspicious-activity)[​](#suspicious-activity "Enlace directo al suspicious-activity")

#### [`StatusReason.CUSTOMER_COMPLAINTS`](#customer-complaints)[​](#customer-complaints "Enlace directo al customer-complaints")

#### [`StatusReason.CHARGEBACKS`](#chargebacks)[​](#chargebacks "Enlace directo al chargebacks")

#### [`StatusReason.CUSTOMER_REQUEST`](#customer-request)[​](#customer-request "Enlace directo al customer-request")

#### [`StatusReason.DOMAIN_MISMATCH`](#domain-mismatch)[​](#domain-mismatch "Enlace directo al domain-mismatch")

#### [`StatusReason.OTHER`](#other)[​](#other "Enlace directo al other")

### Member Of[​](#member-of "Enlace directo al Member Of")

[`Account`](https://docs.monei.com/es/es/apis/graphql/types/objects/account/.md) object