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StatusReason

Reason for the current account status. See statusNote for free-form details.

  • BANK_OWNERSHIP_CERT_REQUIRED - Bank account ownership certificate required.
  • REAL_HOLDERS_DOCS - Beneficial-owner documents required.
  • NON_COMMERCIAL_COMPANY_DOCS - Non-commercial company documents required.
  • NON_COMPLIANT_WEBSITE - Website does not meet requirements.
  • OTHER_COMPANY_WEBSITE - Website belongs to a different company.
  • HIGH_RISK_GOODS - Products fall in a high-risk category.
  • JOINT_OWNERSHIP - Joint ownership; additional documents required.
  • REPEAT_ONBOARDING - A previous onboarding attempt exists for this business.
  • CBD_PRODUCTS - Sells CBD products.
  • ID_VERIFICATION_REQUIRED - Identity verification required.
  • CENSUS_CERT_REQUIRED - Census/registry certificate required.
  • INCOMPLETE_DOCS - Required documents were not provided.
  • NOT_COMPLIANT_BUSINESS - Business does not comply with MONEI's policies.
  • RESTRICTED_CATEGORY - Business operates in a restricted category.
  • UPDATE_BILLING_INFO - Billing information needs to be updated.
  • SUSPICIOUS_ACTIVITY - Suspicious activity detected.
  • CUSTOMER_COMPLAINTS - Customer complaints threshold exceeded.
  • CHARGEBACKS - Chargeback threshold exceeded.
  • CUSTOMER_REQUEST - Closure or change requested by the merchant.
  • DOMAIN_MISMATCH - Website domain does not match the registered business.
  • FUNDS_SEIZURE_ORDER - Seizure order received from the tax or social security authorities.
  • OTHER - Other reason; see statusNote.
enum StatusReason {
BANK_OWNERSHIP_CERT_REQUIRED
REAL_HOLDERS_DOCS
NON_COMMERCIAL_COMPANY_DOCS
NON_COMPLIANT_WEBSITE
OTHER_COMPANY_WEBSITE
HIGH_RISK_GOODS
JOINT_OWNERSHIP
REPEAT_ONBOARDING
CBD_PRODUCTS
ID_VERIFICATION_REQUIRED
CENSUS_CERT_REQUIRED
INCOMPLETE_DOCS
NOT_COMPLIANT_BUSINESS
RESTRICTED_CATEGORY
UPDATE_BILLING_INFO
SUSPICIOUS_ACTIVITY
CUSTOMER_COMPLAINTS
CHARGEBACKS
CUSTOMER_REQUEST
DOMAIN_MISMATCH
WEBSITE_VERIFICATION_REQUIRED
FUNDS_SEIZURE_ORDER
OTHER
}

Values​

StatusReason.BANK_OWNERSHIP_CERT_REQUIRED​

StatusReason.REAL_HOLDERS_DOCS​

StatusReason.NON_COMMERCIAL_COMPANY_DOCS​

StatusReason.NON_COMPLIANT_WEBSITE​

StatusReason.OTHER_COMPANY_WEBSITE​

StatusReason.HIGH_RISK_GOODS​

StatusReason.JOINT_OWNERSHIP​

StatusReason.REPEAT_ONBOARDING​

StatusReason.CBD_PRODUCTS​

StatusReason.ID_VERIFICATION_REQUIRED​

StatusReason.CENSUS_CERT_REQUIRED​

StatusReason.INCOMPLETE_DOCS​

StatusReason.NOT_COMPLIANT_BUSINESS​

StatusReason.RESTRICTED_CATEGORY​

StatusReason.UPDATE_BILLING_INFO​

StatusReason.SUSPICIOUS_ACTIVITY​

StatusReason.CUSTOMER_COMPLAINTS​

StatusReason.CHARGEBACKS​

StatusReason.CUSTOMER_REQUEST​

StatusReason.DOMAIN_MISMATCH​

StatusReason.WEBSITE_VERIFICATION_REQUIRED​

StatusReason.FUNDS_SEIZURE_ORDER​

StatusReason.OTHER​

Member Of​

Account object