# Email notifications

MONEI can automatically email you and your customers when key payment events happen. You control which of these emails are sent from [MONEI Dashboard → Settings → Emails](https://dashboard.monei.com/settings/emails). Each notification is an independent toggle, so you can turn on only the ones you need.

## Customer emails[​](#customer-emails "Direct link to Customer emails")

These emails go to the customer's email address when it's available on the payment:

* **Email customer on successful payment** — sends a payment receipt after a payment succeeds.
* **Email customer on refund** — notifies the customer when you refund a payment.
* **Email customer on subscription** — keeps subscribers informed about their recurring payments.

Customer emails use your [branding](https://docs.monei.com/manage-account/customization/.md) — your logo and colors — so they match your checkout.

## Admin emails[​](#admin-emails "Direct link to Admin emails")

These emails go to your account so you stay informed without watching the dashboard:

* **Email admin on successful payment** — notifies you each time a payment succeeds.
* **Email admin on subscription** — notifies you about subscription activity.

## Marketing email preferences[​](#marketing "Direct link to Marketing email preferences")

Separately from transactional notifications, you can manage your **marketing email preferences** to choose whether MONEI sends you product news and updates. This setting doesn't affect the payment notifications above.