Email notifications

MONEI can automatically email you and your customers when key payment events happen. You control which of these emails are sent from MONEI Dashboard → Settings → Emails. Each notification is an independent toggle, so you can turn on only the ones you need.

Customer emails

These emails go to the customer's email address when it's available on the payment:

• Email customer on successful payment — sends a payment receipt after a payment succeeds.
• Email customer on refund — notifies the customer when you refund a payment.
• Email customer on subscription — keeps subscribers informed about their .

Customer emails use your branding — your logo and colors — so they match your checkout.

Admin emails

These emails go to your account so you stay informed without watching the dashboard:

• Email admin on successful payment — notifies you each time a payment succeeds.
• Email admin on subscription — notifies you about subscription activity.

Marketing email preferences

Separately from transactional notifications, you can manage your marketing email preferences to choose whether MONEI sends you product news and updates. This setting doesn't affect the payment notifications above.