What are payment statuses and what do they mean?
The following is a list of different payment statuses you may see in your MONEI dashboard. Consult this list for possible response/error payment codes our API can return.
Payment status list
Here's an overview of what each status means in your dashboard:
- Started. The payment is being processed and is awaiting completion.
- Pending processing. The payment was submitted to the processor and is awaiting confirmation.
- Succeeded. The payment was successfully processed and the funds were .
- Uncaptured. The payment was , but the funds have not been captured yet. Authorized payments expire after 7 days by default — capture before then or the authorization is released. You can extend this to up to 30 days by contacting support.
- Failed. The payment attempt was unsuccessful.
- Canceled. The payment was canceled before it was completed.
- Expired. The payment expired without being completed.
- Refunded. The full payment amount was refunded.
- Partially refunded. Only part of the payment amount was refunded.
- Paid out. A to the customer completed successfully — funds were sent from your MONEI balance. Applies only to
PAYOUTtransactions.
How a payment moves between statuses
A payment's status depends on how it's processed. There are three common flows.
Standard payment
The customer pays and the funds are right away. A captured payment can later be fully or partially refunded.
Authorize and capture
The funds are first and captured later. Once captured, the payment follows the same refund path as a standard payment.
Payout to a customer
A sends money from your MONEI balance to a customer — the reverse of a normal payment.
API status values
In the API, a payment's status is the value behind each dashboard label. Most match one-to-one; the two that differ are PENDING (shown as Started) and AUTHORIZED (shown as Uncaptured).
API status | Dashboard label |
|---|---|
PENDING | Started |
PENDING_PROCESSING | Pending processing |
SUCCEEDED | Succeeded |
AUTHORIZED | Uncaptured |
FAILED | Failed |
CANCELED | Canceled |
EXPIRED | Expired |
REFUNDED | Refunded |
PARTIALLY_REFUNDED | Partially refunded |
PAID_OUT | Paid out |
See the API reference for full details.